Quality is decisive!


  • Quality Policy

  • The main objective of the Top Grafit company is to be a market-oriented and competitive subject that offers high quality and reliable products, providing the customer with trustworthy and strong background.
 

  • Quality Control

  • Top Grafit has introduced and certified the quality control system in compliance with the ISO 9001:2015 standards. All of the processes and procedures are specified in the quality management manual.


  • The main strategic goals comprise:

  • to supply the customer only with the kind of products which meet or exceed their expectations or those which are not provided by other companies
  • to anticipate the customer's expectations; for long-term contacts, offer assistance in development processes and increase effectiveness and utility characteristics of graphite and carbon products
  • to reach significant position of the company on the market of graphite and carbon products for technical purposes in the Central European region
  • to cooperate only with suppliers whose quality procedures enable us to produce quality products and satisfy the needs of our customers

  • The company management hereby undertake to support the above mentioned strategy by:

  • annual updating of the strategy towards performable goals
  • creating conditions for achieving these goals
  • applying the rectification actions when goals are not achieved
  • planning for necessary sources to meet the goals
  • increasing the qualification of employees
  • improving the long-term effectiveness at all levels of the quality management system
  • following the effective enactments of the all legal regulations
  • preventing mistakes by thorough self-control
  • high level of responsibility concerning the own work
  • consistent and strict compliance with procedures stated in the QMS documentation (Quality Management Systems)

  • The management expects from the employees:

  • consistent and strict compliance with technological procedures and the procedures stated in the QMS documentation
  • high level of responsibility concerning the own work
  • preventing mistakes by thorough self-control